As a company we know things don’t always go to plan and we want your experience to be a good one even after you have purchased a car from us.
When buying an Audi, BMW or VW from us you expect quality but when things go wrong you also expect to have a replacement vehicle whilst yours is repaired! We have a number of Courtesy Vehicles (Audi A4 Estate, VW Jetta & VW Touareg) available for customers as but are subject to availability*.
An example of this would be where we had a customer with a Gearbox problem to which he was stuck without a vehicle, whilst the car was being repaired we supplied an Audi A4 for the 2 weeks concerned and they were very satisfied.
* All our courtesy vehicles are supplied on a negotiation basis and it is down to the discretion of AC Motors to whether the fault/issue warrants this service.
* All our courtesy vehicles are not supplied with insurance (proof of insurance is required before the vehicle can be released), this is the responsibility of the customer to insure the car onto their policy whilst the vehicle is being repaired/sorted.
* All our courtesy vehicles are subject to fuel costs but we do not charge for mileage nor wear to the vehicle (no mileage restrictions apply).